Branch manager deputy course with certificate

Those who complete the Branch Manager Deputy course acquire the theoretical knowledge required as a basis for a managerial sales function in the retail trade. After completing the course, graduates should be up to date in all areas of sales and know the basics of personnel management and its legal provisions. The course imparts practice-oriented knowledge for a wide range of activities and is suitable for anyone interested in a management role in retail or trade. Course participants learn how to put together a market-oriented assortment and how to present it in a way that promotes sales. In the subject of communication, sales techniques and sales psychology, graduates learn the basics that enable them to conduct sales and employee discussions in a more solution-oriented manner. In the subject of personnel management, graduates learn how to deal with employees. Graduates learn the basics of financial controlling and identify the most important key figures in the retail trade. Thus, theory is not only taught, but also deepened through knowledge transfer in class with group work and role plays.

Contents

• Customer relations and networking
• The company in the market environment
• Sales and marketing
• Procurement and logistics
• Merchandising and sales promotion
• Personnel management
• Personnel management
• Self-management
• Accounting/Controlling
• Operational law