Provider: IBZ - The Swiss School of Engineering and Management
Technicians specializing in business processes analyze, optimize and develop processes in industrial, commercial and service companies. They control resources and workflows so that they are economical and at the same time meet the needs of employees. They are also responsible for quality assurance and take on management tasks.
As a certified technician HF Business Processes with a specialization in Operations Technology, you have a decisive interface function and significantly shape the organizational structure of your company. You work intensively with employees at all hierarchical levels and have excellent communication and persuasive skills.